Returns & Exchanges
Due to the perishable nature of our cold-pressed juices, we cannot accept physical returns; however, if your order is damaged or unsatisfactory, we are committed to making it right through a refund or replacement. Please contact our support team within 24 hours of delivery to report any issues with your shipment.
Inspect Your Delivery
Upon arrival, immediately check your juice bottles for any signs of leakage, broken seals, or temperature issues to ensure the highest quality standards.
Document Issues
If you notice damage or discrepancies, take clear photos of the packaging and the specific product issues to help us expedite your claim.
Contact Customer Care
Email our team at [email protected] with your order number and photo evidence within 24 hours of the delivery timestamp.
Resolution Process
Our team will review your request within 48 hours to issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing